Diamond Girl Creationz

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Terms and Conditions

By purchasing from us, you agree to the following terms:

1. Products & Custom Orders

All custom items (shirts, sweaters, cups, embroidery, etc.) are made-to-order.
Please double-check sizes, colors, and personalization details before placing an order. We are not responsible for errors provided by the customer.

2. Payment

Full payment is required at checkout.
We accept [list payment methods: PayPal, credit/debit cards, etc.].

3. Shipping & Delivery

Processing times are typically [X–X business days]. Shipping times vary based on location and carrier.
Once an order has shipped, delays caused by carriers are outside of our control.

4. Returns & Exchanges

Custom and personalized items are non-refundable and non-exchangeable unless there is a defect or error on our part.
If you receive a damaged or incorrect item, please contact us within 7 days with photos of the issue.

5. Intellectual Property

All designs, logos, and artwork created by Diamond Girl Creationz are our intellectual property and may not be copied, resold, or reproduced without our prior permission.

6. Liability

We are not liable for misuse of our products.
By purchasing, you agree to use products responsibly.

7. Changes to Terms

We may update these Terms & Conditions at any time. Updates will be posted on this page.

Return and Refund Policy

All Sales on Custom Items Are Final
Because our products are custom-made (shirts, embroidery, and personalized designs), we cannot accept returns or exchanges unless there is a defect or error on our part.

✅ Eligible Returns/Exchanges

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.
To be eligible for a return or exchange, the item must be unused, unworn, and in its original condition.

📦 How to Start a Return

Email us with your order number, photos of the issue, and a description of the problem.
If approved, we’ll provide instructions for returning or replacing your item.

💸 Refunds

Refunds (if applicable) will be processed back to your original payment method within 7–10 business days after we receive and inspect the item.

⚡ Final Note
We stand behind the quality of our work. If we make a mistake, we’ll make it right!

Terms and Conditions

Return and Refund Policy

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